Warranty and After-Sales Service
Standard Warranty:
- Duration: One-year free warranty with the purchase receipt.
Extended Warranty:
- Registration: Extend the after-sales warranty period by one year by registering on Heychyfit.com.
Exclusions to Free Warranty Services:
- Unauthorized Disassembly and Modification: Failures caused by tampering with the product.
- Accidental Damage: Failures or damages from accidental drops during use and handling.
- Lack of Maintenance: Failures due to insufficient maintenance.
- Incorrect Use: Failures from not following the manual instructions.
- Improper Repairs: Failures from repairs done by entities not authorized by Heychy.
Charged Repair Services:
- Repairs outside the warranty scope will incur charges according to our relevant policy.
Customer Service:
- For warranty requests or any inquiries, contact our customer service team promptly via email at Contact@heychyfit.com.
Product Lifespan:
- The safe service life of the product is five years.
For further assistance or to register your product, visit Heychyfit.com.