Warranty and After-Sales Service

Standard Warranty:

  • Duration: One-year free warranty with the purchase receipt.

Extended Warranty:

  • Registration: Extend the after-sales warranty period by one year by registering on Heychyfit.com.

Exclusions to Free Warranty Services:

  • Unauthorized Disassembly and Modification: Failures caused by tampering with the product.
  • Accidental Damage: Failures or damages from accidental drops during use and handling.
  • Lack of Maintenance: Failures due to insufficient maintenance.
  • Incorrect Use: Failures from not following the manual instructions.
  • Improper Repairs: Failures from repairs done by entities not authorized by Heychy.

Charged Repair Services:

  • Repairs outside the warranty scope will incur charges according to our relevant policy.

Customer Service:

  • For warranty requests or any inquiries, contact our customer service team promptly via email at Contact@heychyfit.com.

Product Lifespan:

  • The safe service life of the product is five years.

For further assistance or to register your product, visit Heychyfit.com.